A mechanical question elicits an answer, large painted eyes elicit compassion, a metallic touch elicits a responding touch, and the emotions that go along with human responses cannot be controlled. No matter how old or young the humans are, no matter how sophisticated in their experience of AI, they begin to have feelings for robots they come in contact with and to feel that their feelings are reciprocated.
She focuses first on robots: humans are determined to relate to them. Decades after the introduction of the Internet and of AI, Turkle is beginning to have second thoughts. Only long after each innovation is introduced do humans bother to ponder things like soil erosion or texting while driving. It is clear throughout that a new technology has a cost and a momentum that are never considered when that technology is introduced - tractors looked easier than plows, iPhones seem more convenient than landlines.
It is therefore vivid, even lurid, in its depictions of where we are headed, but the reader comes away unsure whether Turkle's anxieties are warranted. "Alone Together" is not statistical, it is anecdotal. Since the 1980s, she has made good use of her access to the foremost thinkers in the AI world, and she has devised experiments for observing how people of all ages - most instructively children and the elderly - interact with and relate to machines that in some ways mimic how humans or animals act, think and talk. Her new book considers robots, Facebook, iPhones and the Internet, and explores questions pertinent to each. Turkle is a psychoanalytically trained psychologist at MIT who has specialized for years in studying artificial intelligence and its effect on humans who invent it, use it and enjoy it.
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